Important Details of the Terms & Conditions
HideAway Country Inn wants you to have a pleasant stay. There are a few terms and conditions that we have a place to ensure that everyone will have a positive experience. Given the nature of our bed and breakfast, there are some considerations to keep in mind, which you may not experience at other lodging. So, before you book your room, please note a few of the following rules below.
- Room Cancellation Policy: Should the room reservation be canceled, GREATER than 90 days in advance of arrival date, a refund of the deposit less 150 USD cancellation fee (equal to total room stay charges) will be made. Should the reservation be cancelled 31-90 days in advance of arrival date, all of the deposit except a 50% cancellation fee per room/package per night will be refunded. If you would choose to reschedule at this time a 150 USD reschedule fee will be applied. If the reservation is canceled any time after 3 PM EST and 14 days prior to arrival date, all payments are NON-REFUNDABLE and the reservation will not be able to be rescheduled.
- If the room/rate/promotion you are booking is labeled as non-refundable, non-cancellable or similar, all cancellations will incur a 100% charge, regardless of the date in which the cancellation is requested.
- Note: Monetary refunds will be made by Gift Certificate only.
- All reservations must be guaranteed with valid credit card. This card will be charged upon reservation confirmation. A deposit equal to one half of the total stay room charge and package (including taxes) will be required to confirm all reservations. Payment will be charged at the time the reservation is made. Unless otherwise stated, advertised rates do not include taxes, gratuities or incidental charges.
- We reserve the right to make reasonable substitutions in assigned guest rooms or suites. Changes are not made lightly by Hideaway Guest Service Specialist. Only unfortunate actions, either with unforeseen damage by previous guests, and/or unforeseen repairs or weather induced damages, would result in the change of reserved rooms/suites. Preferences will be honored to the best of our ability.
- Check-out time is Noon EST. Check-in is between 4 PM – 8 PM EST. For check-in’s outside of these hours advanced notice is required to accommodate your request.
- A two (2) night minimum stay is required for select holidays, special events and weekends during peak season. Maximum number of guest per night applies. To see maximum occupancy for each room, visit the room description via the reservation page.
- Pets are allowed in designated guest rooms and on the property in the designated areas only with a prior notice. For further details consult the site’s pet policy page.
- Outside food and beverage are not permitted on the grounds.
- HideAway Country Inn is smoke-free in ALL guest rooms. Smoking is NOT permitted in any building. There is a significant room recovery fee of at least 250 USD per room for any guest who does not comply with the non-smoking policy in order to cover the extensive cost of restoring the guest room(s) to a smoke-free condition.
- HideAway Country Inn is not responsible for any lost, stolen or damaged items while you are on property.
- Parking Policy: Parking is free of charge in our surface lots during the length of your stay.
- Spa Services Cancellation Policy: A cancellation notice of at least 48 hours is required before the scheduled service in order to receive a 50% refund. Anything less than 48 hours will require a cancellation fee that is 100% of the Contact us for details.
- You agree to pay all charges involved with your stay including, but not limited to, all room charges, applicable taxes and charges for any damages caused to the room.
- Guarantee Policy: HideAway Practices Guaranteed Privacy, which is a respect for personal integrity, solitude and integrity of all of our guests. A guaranteed reservation assures your room/suite is available even if you check in very late (after 10:00 PM) with advanced notice.